Orders are shipped in 7 - 10 working days from the date of order.
For queries, please WhatsApp us on +91 91369 50043.
We are available between 10.30 AM and 5.30 PM IST, Monday to Saturday.

  

WHAT ARE OUR SHIPPING CHARGES ?

Shipping is FREE pan India.

A charge of INR 3,000 will be applied for deliveries to the rest of the world.

 

DO I HAVE TO PAY DUTIES AND TAXES? (International Orders)

Yes, you will have to pay the Duties & Taxes applicable in your country. Once the shipment reaches your country, DHL will contact you for your confirmation of the amount which you will have to pay on delivery. Please be prompt with the confirmation to enable prompt delivery.

 

WHEN WILL MY PURCHASE SHIP?

We want you to have your new product as soon as possible, so we typically ship out in 7 - 10 working days after the order is placed.

 

HOW LONG WILL IT TAKE MY PACKAGE TO ARRIVE?

Within India, delivery takes between 2-3 working days. (Blue Dart)

International deliveries takes 4-8 working days (DHL Express)

 

HOW CAN I TRACK MY ORDER?

You will receive an automated email & whatsapp (if, opted in) containing tracking information as soon as your order ships. Please note that it takes up to 24 hours for the first scan to appear, so please do not be alarmed if your package isn’t immediately “in transit.”

 

IS COD ( Cash on Delivery ) AVAILABLE ALL OVER INDIA ?

Yes, COD is mostly available all over India. All metros and Tier two cities are definitely serviceable. However there are some remote locations and Tier 3 cities where we may not be able to service COD requests.  Please feel free to check with us on mail@63east.com 

 

IS COD ( Cash on Delivery ) AVAILABLE FOR INTERNATIONAL ORDERS ?

No, we are not able to offer Cash On Delivery for international orders.

All international orders must process payment on our website via the RazoryPay payment gateway in INR ( Currency : Indian Rupees ). As per the Government of India's Laws, Indian companies can only accept payment in certain ways via certain legal transparent routes. RazorPay is a best in class, Multi-level secure payment gateway and we assure you that your data is safe and encrypted on their servers. 

Please note that 63East is not responsible for shipments lost in transit. We do however use DHL Express as our courier service partner due to their long standing reputation of reliability and fastest deliveries worldwide.

Should you have any further questions, feel free to email us at mail@63east.com.